MAC hosts CTS Education and Engagement Council

The CTS Education and Engagement Council met yesterday at the Metropolitan Airports Commission (MAC), hosted by incoming council chair Steve Gentry, customer experience and operations analyst for MAC; Roy Fuhrmann, VP of management and operations; and Phil Burke, director of MSP operations.

The Council thanked outgoing chair Mike Marti, principal/director of marketing at SRF Consulting Group, for his years of service as council chair and for his many years as a supporter and partner of CTS. With Gentry’s move into the chair position, Sheila Hatchell, MnDOT library director, is now vice chair of the council.

At the conclusion of the meeting, attendees toured the MAC Field Maintenance Operations facility where they learned about ice and snow removal operations at the MSP airport as well as some of the planning under way to prepare for the influx of Super Bowl attendees in February. The tour included ride-alongs in some of the largest (and most expensive) pieces of equipment used by MAC maintenance professionals.

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